Fresh Service Application Info
Dear Users,
We are introducing a new ITSM (Information Technology Service Management) application which will help us to raise computer queries and their resolution in a faster way.
- This will help us to have better control over computer issues and their resolution time.
- This will help employees to self-check the issues and their solutions to resolve them themselves.
- The call will be monitored effectively and will get resolved in a faster way.
- Issues of a recurring nature can be tagged and
- This will help us to make decisions about the computer issues that are recurring in nature.
- Readymade solution templates will be available for the users for recurring issues.
- You can log a call from your mobile device also.